What's my manager doing all day?
summary
Claim: management is mostly routing information not commanding — calendars end up triple-booked and time fragments into context switches. Activities: collecting context, convincing stakeholders, writing policies and docs, hiring, coaching, resolving conflicts, and occasionally making the few hard trade-off decisions. Built artifacts: processes, teams, a unified UI toolkit and org roles, deployed and used. Tools: one‑on‑ones, small group syncs, written proposals and an executive assistant who rearranges the schedule. Decisions take a small fraction of the day.
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chapters (10)
- 0:00Start
- 5:07360° communication
- 11:02Barking orders
- 11:57Make decisions
- 12:34Influence and convince
- 15:37Making stuff up
- 18:18The not fun part
- 18:34Performance issues
- 18:47Chief Psychologist
- 19:25The fun part
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