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It doesn’t take a fortune teller to predict the dominance of interfaceless experience in the near future. Personal assistants like Siri and Google Home have already become household fixtures, and the impact of Amazon’s voice AI is perhaps best measured by the plummeting rate of parents naming their babies Alexa. And while the widespread embrace these platforms is a definite win for accessibility and inclusivity in user experience design, the prospect of crafting an interface for something that’s, well, interfaceless, can be daunting to even the most experienced UXer. But after several interfaceless design projects came across our desks, we realized that the transition to interfaceless design may be more seamless than you’d think. In fact, I argue that many of the same principles that govern the design of conventional UIs translate smoothly to this new voice-first frontier—we just need to tweak them a bit. In this talk, I’ll talk about how my agency approached interfaceless design projects, what we learned, and how we utilized our expertise to deliver some serious results.
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