Sam Irons
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| title | conference | date |
|---|---|---|
| Content strategy in practice: a case study | Write the Docs Australia & India 2020 | 2020-12-03 |
A case study shows a small part‑time team builds an in-product contextual help prototype using an off‑the‑shelf vendor, measures defined KPIs, and sees 15–20%… | ||
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