Neal Kaplan
where else to find them
what they talk about
where they keep going back
no series more than once — all 2 in the filters
on a stage with
never shared a talk
who talks about the same things
nobody close enough yet
| title | conference | date |
|---|---|---|
| The art and practice of documentation triage | Write the Docs Portland 2018 | 2018-05-06 |
Concrete workflow named documentation triage organizes work: do a content audit, hunt internal wikis and support threads, tag items by value vs effort, and… | ||
| Two Great Teams: Bridging the Gap Between Documentation and Customer Support | Write the Docs North America 2016 | 2016-05-22 |
Explains concrete steps to link docs and support: review support tickets and mine them for “how do I” patterns, set up automated notifications and tags so doc… | ||
| nothing matches | ||