~/talks

Laura de Vesine

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titleconferencedate
How Security Incidents Are Different ... and How They're Exactly the SameSREcon26 Americas2026-03-24
Scenario shows an SSO phishing proxy that yields AWS access, attacker downloads S3 data and demands crypto, detection often misses it until a ransom letter…
Talk on
Training New Incident Commanders: Pokemon Style!SREcon25 Europe/Middle East/Africa2025-10-07
Company builds a nontechnical, Pokemon-flavored incident command exercise: a 45-minute lecture plus a 45-minute practice using a made-up Charizard scenario…
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Computers Were a Mistake, We Should Burn...SREcon25 Europe/Middle East/Africa2025-10-07
Computers are full of concrete, reproducible failures and quirky fixes: the HTTP header typo Referer is unchangeable; the left-pad removal in March 2016 is a…
Lightning on
Incident Management Metrics That MatterSREcon25 Americas2025-03-25
Argues that MTTR and raw incident counts mislead because they’re noisy and create perverse incentives; instead shows concrete metrics that helped one SRE org…
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Dude, You Forgot the Feedback: How Your Open Loop Control...SREcon24 Europe/Middle East/Africa2024-10-29
Production control planes routinely accept intent or fire‑and‑forget commands that require operators to go look elsewhere to verify results, causing outages…
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Storytelling as an Incident Management SkillSREcon24 Americas2024-03-18
Argues that incident narratives must show the logical progression of cause and effect not just who did what and when Tools: architecture diagrams, telemetry…
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The World Blew Up but We’re All Okay: How We Managed a...SREcon23 Europe/Middle East/Africa2023-10-10
Datadog traces a 10+ hour global outage to a systemd change that makes systemd Networkd restart flushing routing rules, causing pod networking to drop during a…
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SRE in Transition: From Startup to Established BusinessSREcon23 Americas2023-03-21
Maps specific growth pain to actions: documents common startup technical debt (shared DB credentials, inconsistent service discovery, 2–hour reshard…
Talk on
Principled Identification of "Root Causes" Using Techniques...SREcon22 Europe/Middle East/Africa2022-10-25
Argues that reliable root causes are system vs environment vulnerabilities, not upstream triggers; applies safety engineering tools to classify controllable…
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