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Clara Zang

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Revolutionizing Customer Care: Our Journey with LLM and RAG into ProductionOptimized AI Conference 20252025-04-14
A two‑year build deploys an LLM + retrieval‑augmented generation stack into AT&T production with a secured vector store + semantic and hybrid search, chunking…
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archive – Clara ZangOptimized AI Conference 20252025-04-14
A two‑year effort brings LLMs and a retrieval‑augmented generation stack into production at AT&T with a claimed company‑wide assistant that cuts agent search…
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