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Ashley Sawatsky

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Making Better Decisions in Incidents (Why Playbooks Aren’t the Answer)DevOpsDays London 20242024-09-26
Argues that heavy playbooks cause rigidity and poorer responses and replaces step-by-step rules with three concrete pillars: severity levels that map to…
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Fake It 'Til You Make It: Get the Most out of Incident SimulationsSREday 2023 London2023-09-14
Run timeboxed (e.g., 90 minutes), realistic mock incidents that are designed to fail on purpose so gaps surface: use a facilitator, responders, silent…
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