Constructive Interaction with Colleagues During Emotional Burnout
summary
Practical techniques for giving and receiving feedback in IT teams when colleagues are emotionally burned out and come from different cultures. Covers feedback tools and basic argumentation combined with simple empathy principles to prevent more than half of common misunderstandings and conflicts.
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chapters (8)
- 0:00Irina's burnout story
- 5:17Cross-cultural communication
- 10:38Ukrainian feedback style
- 15:53Criticism vs feedback
- 21:10Three argumentation models
- 25:33Managing emotions
- 30:56Emotional hygiene tips
- 32:45Q&A
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