Confessions of an enterprise architect
summary
Admits to shifting from federated guidance to command and control when scale, acquisitions and factional culture make consistent decisions impossible. Argues for balancing mandates with continuous empowerment by treating autonomy like a bank: every delegated decision is a self-determination account deposit, every explicit order a withdrawal. Shows how over-withdrawing leads to attrition and loss of institutional knowledge, and prescribes ongoing small deposits so occasional hard directives succeed.
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