Copilot & agent reporting: Measuring AI adoption and impact
summary
Live demo of the Copilot Dashboard, Copilot Chat reporting and a preview Agent Dashboard shows concrete metrics: Copilot assisted hours converted to dollar value, satisfaction by thumbs up ratio, external benchmarks by industry and size, and CSV export of six months of individual-level data. Reported outcomes include 77% usage in 30 days, 81% of users citing higher productivity, and a 20% higher seller close rate. Agent reporting covers agent builder, declarative, custom engine and SharePoint agents, tracks active agents, responses, pay-as-you-go credit use, retention and readiness fixes like enabling web grounding.
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chapters (9)
- 0:00Welcome
- 1:59AI adoption journey
- 3:02Copilot analytics overview
- 5:31Copilot dashboard deep dive
- 9:45Benchmarks and Copilot Chat reporting
- 11:30Agent dashboard introduction
- 13:36Readiness insights and export
- 14:41Data-driven decisions
- 15:43Resources and next steps
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