Intelligent Health AI Conference September 2020 - Salford Royal NHS Foundation
summary
Salford Royal builds a digital control center with analytics, planning, care-delivery and a management layer, funded as a modular partnership with Hitachi and the Northern Care Alliance. Baseline work takes four months, maps 34 personas, catalogs 42 benefit areas, and targets a 20% operating capacity uplift by reducing length of stay and super-long overstays. Real patient data include a 100‑day stay with 15 ward moves and 300+ biochemistry tests; the program emphasizes short‑interval control, daily boardrooms and 70% behavior change rather than tech alone.
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chapters (12)
- 0:00Introduction and speaker intro
- 0:27Why we need a digital control center
- 1:11Legacy systems in healthcare
- 3:25Healthcare as a complex system
- 5:34Patient journey case study
- 7:00Control center vision and layers
- 9:05Expected benefits and impact
- 10:08People process and technology
- 10:49Mapping and operational blueprints
- 12:14Modular vision and scalability
- 13:18Staff empowerment and goals
- 14:43Q&A on challenges and staff buy-in
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35mFireside Chat