Lightning Talk: Countercultural: Backstage for Consultants
summary
Booz Allen Hamilton runs a two‑year Backstage instance that combines community plugins, Spotify RBAC plugin, and a few custom plugins, has grown to 2,000 unique users, and pilots provisioning microservices via Backstage templates. Adoption stalls on cultural issues—classified data, strict time‑charging, and hierarchical decision paths—so change management using ADKAR change model plus a top‑down reuse strategy and bottom‑up TXG communities (about 15,000 members across topics) drives cataloging, training, and measurable reuse.
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