Lightning Talk: How AI Agents Are Ending Interrupt-Driven Platform Work
Lightningat Agentics Day: MCP + Agents Europe 2026 · on Monday, 2026-03-23· at 17:45· Hall 7 | Room A·
summary
Claim: a deployed multi‑agent platform (open‑sourced as CAIPE/Cape now in CNOE) eliminates interrupt‑driven tickets by routing work to a deep supervisor agent that coordinates lightweight sub‑agents. Implementation uses LangChain, A2A agent calls, GraphRAG for internal knowledge, an OpenAPI MCP tool bridge to ArgoCD, Backstage, Jira, PagerDuty, AWS, and a Redis vector DB plus Slack ingesters for up‑to‑date context. Demos show repo PR listing, secure LLM key issuance, auto‑created Jira tickets and WebEx notifications — all running in production.
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